Shipping policy

Welcome to JaynaBrothers.in We strive to provide you with the best shopping experience. Please review our shipment policy to understand how we manage shipping and delivery.

Shipping Destinations

We currently ship to all locations within India. International shipping is not available at this time.

Processing Time

Order Processing: Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
Order Confirmation: You will receive an email confirmation once your order has been processed.

Shipping Time and Costs

Standard Shipping: Deliveries typically take 5-7 business days after dispatch. Shipping costs are calculated at checkout based on your location and order weight.
Express Shipping: Available for select locations, with delivery in 2-3 business days. Additional charges apply.
Free Shipping: Orders above INR 2000 qualify for free standard shipping.

Order Tracking

Tracking Information: Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package.

Shipping Carriers

We partner with reliable carriers such as Blue Dart, Delhivery, and India Post to ensure your order reaches you in a timely and secure manner.

Delivery Issues

Incorrect Address: Please ensure your shipping address is correct. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses.
Delivery Attempts: If the carrier is unable to deliver your package, they may leave a notice with instructions on how to retrieve your package or schedule a redelivery.
Lost or Stolen Packages: If your package is marked as delivered but you have not received it, please contact the carrier first. If you need further assistance, contact our customer service team at Contact@kashyapa.co.in.

Changes and Cancellations

Order Changes: If you need to change your shipping address or modify your order, please contact us immediately at Contact@kashyapa.co.in. Once an order is processed, we may not be able to accommodate changes.
Order Cancellation: Orders can be canceled within 24 hours of placing the order. After this period, cancellation may not be possible as the order may have already been processed.